Digital Onboarding: How to Create a Great User Experience
Banks should continually review and optimize their digital sign-up process, to ensure an innovative and intuitive journey for new customers. Digital interactions have replaced face-to-face ones in the ‘new normal’. At the same time, new players in the world of finance...
Cloud Banking: What Are the Benefits for Financial Institutions?
From data storage to advanced security options, cloud-based technology systems deliver several important advantages to banks In its most simple form, ‘cloud banking’ refers to the use of hardware (for storage) and software (for the service) to save and access data....
How Big Data is Changing The Face of Banking
Financial institutions are discovering new business opportunities based on the huge flow of data that they manage. Big data is the collection of massive volumes and types of information, which grows exponentially over time. One example in the financial market is the...
Financial Health: Key Elements For a Successful Banking Dashboard
Banks that help their users understand and strengthen their financial position are the ones that gain more loyal customers in the long-term What is the first screen the user sees when logging into their banking app? If it shows a list of their transactions, the bank...
Argentina: How Interoperable Digital Payments are Displacing Cash
A push towards interoperability is driving strong uptake of digital payments in Argentina, opening the way to greater use of QR codes Argentina set in motion a system of interoperable QR code payments on December 7th, 2020. Just one month later - January 2021 - users...
Superapps: What Are They and How Are They Different From Other Apps?
The concept of multipurpose apps is making its way into financial services. Here we look at how superapps are growing, and some standout successes Superapps are platforms for innovative products and services that offer an everyday financial solution for their users....
Let’s Talk About Finance: The Rise of Voice Banking
We are using our devices more and more to communicate. Banks can make the most of this trend to improve the UX and security of their apps. Voice control for digital devices has gained ground in recent years, led by two of the main technology companies globally:...
Here’s what Generation Z wants from their bank
To attract the post-millennial generation, financial institutions need to understand this new cohort’s preferences and expectations. Growing up surrounded by technological tools has left a mark on the personalities and expectations of the so-called Generation Z, or...
APIs: What are they and why does your institution need them?
In the open data era, it is essential to understand how your organization can exchange information via APIs, and what it can achieve by doing so In recent years, information sharing has come to the forefront of business, with an array of government and market...
Digital authentication for the post-password era
Technology based on behavioral traits and biological characteristics is making digital user authentication processes faster and more secure Codes and passwords have long been the most common forms of authentication in the banking industry, but increasingly they are...
Banking regulation: Banks’ secret advantage over fintech
As competition grows among digital financial services, banks can use regulatory compliance to their advantage to deliver greater security to clients By Marcelo Fondacaro, CCO of Veritran At a moment when disruptive startups have revolutionized the financial sector, it...
AI: Use Cases for Machine Learning in Banking in 2021
Banks are turning to artificial intelligence to increase their efficiency and improve their services. Here are the trending use cases this year. Artificial Intelligence (AI) is becoming a disruptive force in banking, bringing automation to operations management, 24/7...
Digital Wallets: 3 UX Trends to Deliver Excellent Functionality
Gamification, UX writing and contactless functions are key to improving digital user experience – and therefore app usage - this year. Digital wallets have become a key tool in payments globally. Their simplicity and user friendliness have driven their growth, thereby...
3 Keys to Improving the Rating of Your App
Your app’s score in the App Store and on Google Play affects the number of potential clients who will download it. Here’s how to lift the rating. An app can have all the features that clients ask for – a clean design, frictionless access, and intuitive navigation –...
Financial Portability in Chile: How Banks Can Thrive
With the new regulations, Chile’s financial sector can leverage cutting-edge technology to deliver the best possible products and user experiences. By Marcelo Fondacaro, Veritran COO Chile recently enacted a Financial Portability Law, a regulation that allows users to...
Digital Banking: 5 Questions the Sector Asked in 2020
In this column, Veritran answers some of the main queries that clients and partners asked us over the past year Digital channels have become a top priority for banks around the world over the last year. At Veritran, we have supported many institutions in developing,...
Cognitive Banking: How Tomorrow’s Technology Will Change the Industry
Cognitive computing makes it possible to anticipate patterns in user behavior in order to offer them their ideal product – and at the best moment Knowledge is the new "gold" of the banking industry. But for information to be translated into tangible products and...
Digital Consumption: What Will Change (and What Won’t) After the Pandemic
The pandemic has spurred rapid digitization. In the post-pandemic era, some of the new digital habits will change - and others are here to stay. 2020 was a period of rapid change for the financial industry with the focus on solving onboarding processes and optimizing...
QR Codes Payments, a trend for the «new normal»
The contactless environment has given a push to QR Codes, a payment technology with growing popularity thanks to its simplicity, speed and security QR codes are becoming more and more popular at the checkout line of any kind of store almost anywhere in the world....
Open banking: how FIs can face the new business model
Open banking means big changes for the financial industry - challenges which must be addressed through cooperation and innovation Disruption, with a change of business models, is imminent with the arrival of open banking. Financial institutions will have to adapt...
How to power up ATMs with mobile banking
Cash machines are being reinvented, offering new contactless features that work with mobile apps for great UX, and healthy customers. ATMs are an important part of banking infrastructure. And in the new normal of contactless operations, banks are finding an important...
Smart notifications: 3 benefits of “intelligent” alerts
How do you connect with a customer in an environment full of electronic “junk mail”? Smart notifications are a powerful solution for cutting through the noise We receive notifications constantly: new WhatsApp messages, emails, bank alerts and texts to authenticate...
Biometrics: Frictionless security in digital banking
In addition to providing security for digital financial operations, biometric tools deliver simple, user-friendly banking experiences. Modern cybersecurity has made biometrics a perfect tech tool when it comes to operational security, especially in the field of...
Why it’s important to help your clients with their financial health
With technology, banks can offer personalized advice to their clients, and increase the level of loyalty towards the institution itself Although financial health is a relatively new concept, it is one the banking sector is perfectly positioned for. By offering tools...
How to develop an app for the world of IoT
Growth of the Internet of Things is an important trend to keep in mind when you are refreshing your business app. Here are some key points to consider Increasingly, consumers are buying and using internet-connected devices, such as security systems and smart home...
Blockchain for Banking: 3 Proven Uses
Blockchain technology is already producing tangible solutions for banks. Here are three live applications of blockchain that are worth getting to know Promising vast improvements in security, efficiency, and transparency, blockchain has been heralded in many ways:...
‘Mobile Thinking’: The Way Forward for Banking
Today, the main interaction between clients and the world is through a mobile phone, a trend with big implications for traditional banking. Years of investment in digital transformation and a push to create mobile applications are bearing fruit in the banking sector....
Bank Cybersecurity: Keys Issues During COVID-19
Lockdowns have unleashed an uptick in cybercrime. Training and digital cybersecurity tools are key to taking it on. Cybercrime has been another epidemic that has arrived in tandem with Covid-19. Data theft, unauthorized transfers and appropriation of funds have shot...
UX: 3 Keys to Grow Bank Customer Loyalty in 2020
AI and customer-centricity are fundamental for developing a banking app with the best UX and the highest potential to foster customer loyalty The coronavirus pandemic has lifted the expectations of customers as far as their relationship with brands goes. The more that...
E-Health: The Challenges of Digital Transformation
Medicine has been going through its own digital transformation, but it faces privacy, integration and trust challenges. Digital transformation is a growing trend in healthcare. It has much potential to change how patients are attended to, and to provide more...
Account Takeover: How to address this new type of cybercrime
Cybercrime has a new form, Account Takeover, which involves stealing login credentials for digital financial accounts Amid the crisis caused by the coronavirus, many issues have risen to attention: E-commerce, digital payments, online transactions - and also...
Tokenization: Key for Digital Payments
The use of tokenization is increasingly important to avoid fraud, protect user data, and increase sales Tokenization has become increasingly important for digital payments in recent years and today, with Covid-19, it has become crucial. Due to the pandemic, consumers...
How to choose the best Low-Code development platform
Low-Code development offers many advantages when creating an app, but how do you choose the best platform? Here are some points to keep in mind Mobile channels are increasingly in demand, as the number of digital consumers continues to grow. With that, the need to...
3 ways that COVID-19 is reshaping how businesses use technology
COVID-19 is changing how we use technology, especially in banking: bringing a new way of working, more digital experiences and permanent use of AI Before the appearance of COVID-19, technological changes were already here, marked by trends such as the internet of...
Mobile payments: Will COVID-19 mark the end of cash?
Given the heavy demand for remote financial solutions amid the global pandemic, there is much talk about the potential for cash to fade out of use. Will cash disappear as a payment method? It is a question that has many answers, and each with a lot of nuances. Long...
Low-Code: The secret of launching an App in weeks (not months)
Low-code development is a fast-growing trend in software creation that allows businesses to roll-out apps, and upgrades, with unprecedented speed Low-code development is a form of software creation that allows you to create apps with few traditional programming...
Digital onboarding, the key to attracting more bank clients
Digital onboarding opens the possibility of attracting more clients, at less cost. Here’s how it works – and why it’s so important in banking Digital onboarding is changing the game for banks’ customer acquisition, offering an easy new channel to access banking...
Digital banking: Time to slow or accelerate digital transformation?
As banks, like most businesses, are cutting costs in the face of COVID. Where does that leave digital banking and innovation projects? Digital transformation was a major initiative for many banks before the new coronavirus pandemic arrived. Many institutions had...