About the whitepaper
Almost overnight, banking operations as we knew them were interrupted in early 2020. Customer-filled branches were replaced by apps, and cash usage by digital wallets. The crisis generated by COVID-19 proved that banks, both large and small, must include the creation and/or improvement of digital channels in their strategy.
But what does it take to deploy a successful digital transformation strategy? Find out it in the first whitepaper released by Veritran and presented by SynergyLab: “Cracking the digital banking innovation code: UXTMSH”.
Table of Contents
1. DIGITAL TRANSFORMATION IS NO LONGER AN OPTION
2. UNDERSTANDING THE CUSTOMER: THE NORTH STAR OF INNOVATION
3. TIME TO MARKET: HOW TO CREATE DIGITAL FINANCIAL EXPERIENCES
4. CASE STUDY:YOLO BY BANTRAB
5. GONE WITH THE PANDEMIC
6- BONUS TRACK: IS YOUR BANK READY FOR THE NEXT DIGITAL REVOLUTION
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