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Digital Banking in 2022 with Leonardo Di Nucci

Leonardo Di Nucci, CIO of Falabella Financiero, talks about the importance of the personalization of digital attention in banking, and the new ways in which institutions must communicate with customers. He also talks about the evolution of payments - and especially plastics - in Chile and Latin America, and how the arrival of services such as Apple Pay and Google Pay will change the business of processing transactions.

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