How banks can weather a possible recession with Jim Marous
As fears of recession and inflation increase in the U.S., it's more important than ever for banks to continue to invest in technology and equipment, though they may have to reevaluate their priorities, explains Jim Marous in this episode of VNEXT Remix. Marous also discusses why churn rates are a poor indicator of loyalty among digital finance customers - and how banks can adapt to improve digital engagement. Jim Marous is a speaker and advisor on change in the banking industry, co-editor of The Financial Brand, owner and CEO of Digital Banking Report, and host of the Banking Transformed podcast.
