Leveraging digital to humanize banking with Laurie Stewart
The human touch in banking is critical, especially for community-focused institutions. In this episode of VNEXT Remix, Laurie Stewart, president and CEO of Sound Community Bank, based in Washington state, explains why banks should leverage digital capabilities as much as possible for transactional business so that bankers take on a more personal and advisory role. Our guest also discusses the need to move quickly but efficiently to keep pace with new technologies, the importance of seamless integrations between different tools, and why you shouldn't be afraid of significant change.
