Success Stories: Digital Transformation in Banking

In an increasingly more competitive context, the Mexican bank Afirme found itself at a crossroads when its customers began calling for digital channels that were easy to access and use. Hence, they identified their need to have a robust, modern, and agile technological development with the best time-to-market.

With their users at the center of their digital strategy, the institution developed Afirme Móvil (Mobile), in lite and full versions, and Afirme Biss, focused on businesses, to provide innovative, secured, and instinctive experiences, and thus position itself as a strong competitor in the local market. We invite you to learn about the story of Afirme and Veritran on the path to make this ambitious project a reality.

As a result of the sudden onset of the COVID-19 crisis in 2020, financial inclusion became a matter of survival in Argentina. The Government was seeking to promote social distancing and, at the same time, needed to ensure distribution of the country’s Emergency Financial Assistance package (Ingreso Familiar de Emergencia, IFE) remotely to millions of people who were outside the banking system. And among people who, despite having access to banking services, did not use them.

In April 2020, during the pandemic crisis, Cuenta DNI ─ Banco Provincia’s free digital wallet, developed through a collaboration with Veritran and Red Link ─ entered the market, and soon proved to be an innovative, much needed and highly successful solution for financial inclusion.Explore with us the development experience of the most downloaded financial application in Argentina in this paper.